SHIPPING & CARRIERS:
- We deliver orders from Monday to Friday. Shipments are not made on certain holidays (you can get confirmation by sending an email to sales@ellipse-fitness.com).
- We guarantee the delivery of an order to the requested address, whether it is a home or a place of work and no deliveries are made to PO Boxes.
- The preparation and shipment of the order from the warehouse may take up to 2 working days (5 working days for large orders) after payment confirmation.
- COVID-19 NOTICE: Estimated time for order preparation and dispatch is currently 2-5 business days.
- After shipment, delivery time varies by location and carrier.
 
SHIPPING COSTS:
Shipping charges are automatically calculated by our system and depend on the following factors:
- Actual weight of the order;
- Carriers' tariffs, which are periodically updated;
- Customer shipping address.
 
TRANSPORT TIMES:
- ELLIPSE FITNESS® works in partnership with carriers so that the following shipping times can be ensured. However, these may vary for reasons beyond ELLIPSE FITNESS®.
- Mainland Portugal: 2 working days (5 working days for large orders)
- Islands (Azores/Madeira): Between 5 to 8 working days.
- Spain: 3 working days (5/7 working days for large orders).
- Germany, Austria, Belgium, France, Netherlands, Italy, Luxembourg, United Kingdom weekly shipments on Friday delivery within 7/10 working days.
- Denmark, Finland, Ireland, Norway, Sweden, Switzerland: weekly shipments on Friday delivery within 7/10 working days.
- Bulgaria, Slovakia, Slovenia, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Romania: weekly shipments on Friday delivery within 7/10 working days.
 
Christmas and New Year:
- In order to ensure that you receive your order before the 25th of December, it must be placed and paid by 15:00 on the 20th of December for deliveries in Portugal and Spain. Until December 8th for deliveries in France. For deliveries outside this area, orders must be placed and paid by 15:00 on December 7th.
- Orders placed between the 25th of December and the 3rd of January may be delayed.
- For more information contact us at sales@ellipse-fitness.com